Lately we have been reoganizing the support footprint and have removed several forums and support process. We have consolidated our support into this one forum for all the projects. We hope to have this work done and up and running in the next few days. Thank you again for your patience.
As an addendum: We have also changed forum software which took us additional time.
Thanks :)
Support Reorganization
Support Reorganization
If i can help you let me know :)